Cookie Policy

Effective: 2026-07-16 · Last updated: 2026-07-16 · Version 1.0.0

This Cookie Policy explains how HOLD uses cookies and similar technologies when you visit our website or use our application. We aim to keep this simple and free of unnecessary jargon.

1. Essential cookies

Essential cookies are required for the app to function. They allow you to log in, stay signed in during your session, and navigate the app securely. These cannot be disabled - without them, the app would not work.

2. Security

Cookies play a role in keeping your session secure. They help verify that requests to our servers are coming from you and not from an unauthorised source. This is part of our broader security approach, which includes encryption in transit and server-side authorisation.

3. Authentication

When you log in, authentication cookies are set to identify your session. These cookies allow you to remain signed in as you move between pages without needing to re-enter your password on every screen. When you log out, these cookies are cleared.

4. Analytics

We may use analytics cookies to understand how the app is used in aggregate - for example, which features are most popular and where errors occur. Analytics cookies are only enabled with your consent. We do not use analytics to track individual users, and we do not send your payment amounts, document contents or personal details to analytics providers.

5. Preference storage

We store your preferences - such as your selected country, currency, theme and display settings - locally on your device using browser storage. This means your preferences are remembered the next time you open the app. These are synced to your account when you are logged in, so your experience is consistent across devices.

6. Cookies we do not use

HOLD does not currently use advertising cookies, cross-site tracking cookies or third-party marketing cookies. If this changes in the future, we will update this policy and request your explicit consent before enabling any such cookies.

7. Managing your preferences

You can manage cookie preferences at any time. When you first visit HOLD, you will see a consent banner allowing you to accept or reject non-essential cookies. You can change these preferences later in Settings within the app, or through your browser's cookie controls. Blocking essential cookies may prevent the app from functioning.

8. Changes to this policy

If we introduce new cookies or technologies, we will update this policy and request renewed consent where required.

9. Contact

If you have questions about cookies, contact us at jenn@myfmn.com or visit our Contact page.